Effective Date: June 12, 2025

At BASIC.NET, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.Basic.Net), engage with our services, or interact with us via email, or other channels. By using our website or services, you consent to the practices described in this policy. If you have any questions, please contact us at [email protected] or BASIC.NET, Ukraine, 04053, Kyiv city, Sichovykh Striltsiv St, 50.

1. Information We Collect

We collect information to provide and improve our IT services, including software development, data analytics, cloud solutions, and more. The types of information we may collect include:

• Personal Information: When you contact us, request a quote, or subscribe to our newsletter, we may collect your name, email address, phone number, company name, and other details you provide.
• Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site, using tools like cookies and analytics software.
• Service-Related Information: If you engage our services (e.g., custom software development or IT consulting), we may collect project-specific data, such as technical requirements or business objectives, to deliver tailored solutions.
• Communication Data: Information from emails, phone calls, or other interactions with our team, including inquiries or support requests.

We only collect data necessary for providing our services or complying with legal obligations.

2. How We Use Your Information

We use your information to operate our business and enhance your experience. Specific purposes include:

• Service Delivery: To fulfill contracts, develop software, provide IT consulting, manage cloud solutions, or deliver other services you’ve requested.
• Communication: To respond to inquiries, send quotes, provide updates on projects, or share newsletters (with your consent).
• Website Improvement: To analyze usage patterns, optimize site performance, and enhance user experience.
• Marketing: To share information about our services, promotions, or industry insights, subject to your preferences and applicable laws.
• Legal Compliance: To meet regulatory requirements, protect our rights, or respond to legal requests.

We process personal data based on your consent, contractual necessity, legitimate business interests, or legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third parties (e.g., cloud hosting providers, analytics tools, or payment processors) who assist us in delivering services, subject to strict confidentiality agreements.
• Business Partners: If you engage in a joint project, we may share relevant data with partners to fulfill the project, with your consent.
• Legal Requirements: If required by law, court order, or government authority, such as to comply with Ukrainian data protection regulations or international obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with notice to you.

We ensure all third parties comply with data protection standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. Cookies are small files stored on your device that help us remember preferences, track visits, and improve site performance. Types of cookies we use include:

• Essential Cookies: Necessary for website functionality, such as navigation and form submissions.
• Analytics Cookies: To collect anonymized data on site usage, helping us improve content and design.
• Marketing Cookies: To deliver personalized ads or content, with your consent.

You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may affect site functionality.

5. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. Our team is trained in data protection best practices. While we strive to safeguard your information, no online transmission is 100% secure, and you share data at your own risk.

6. Your Rights

Under applicable laws, including Ukrainian data protection regulations and, where relevant, the EU General Data Protection Regulation (GDPR), you have rights regarding your personal data, such as:

• Access: Request a copy of the data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal obligations.
• Restriction: Limit how we process your data in certain cases.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or for marketing purposes.

To exercise these rights, contact us at [email protected]. We will respond within 30 days, unless extended by law.

7. International Data Transfers

As a Ukraine-based company, we primarily process data within Ukraine. If we transfer data to third parties outside Ukraine (e.g., cloud providers in the EU or US), we ensure compliance with data protection laws through standard contractual clauses or other safeguards.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for their privacy practices. Review their policies before sharing data.

9. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. For significant changes, we will notify you via email or a website notice.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

BASIC.NET
Ukraine, 04053, Kyiv city, Sichovykh Striltsiv St, 50
Email: [email protected]

Thank you for trusting BASIC.NET with your data. We are dedicated to maintaining your privacy and delivering exceptional IT solutions.